Frequently Asked
Questions

Our custom wardrobes start from $599 for kids wardrobes and $699 for built-in wardrobes. The final price depends on the size, design complexity, materials, and features you choose. We provide free in-home consultations with detailed, no-obligation quotes so you know exactly what to expect.

We're a factory-direct business, which means you buy directly from the people who design and build your wardrobe. There's no showroom rent, no salespeople on commission, and no middlemen adding markups. This allows us to pass savings of up to 30% directly to you while maintaining premium quality.

Yes, we offer flexible payment options. We require a 50% deposit when you confirm your order, with the balance due upon completion of installation. For larger projects, we can discuss alternative payment arrangements during your consultation.

Yes, the quote we provide after your free in-home consultation is the final price. We don't believe in hidden fees or surprise charges. The only time a price might change is if you request design modifications after the quote is issued.

Most wardrobe installations are completed in 1-2 days, depending on the size and complexity of the project. Our aim is a 7-day turnaround from your approved quote to completed installation. Walk-in wardrobes and larger projects may take 2-3 days.

Our process is simple: 1) Free in-home consultation and measure, 2) Custom design and quote within 24-48 hours, 3) Manufacture in our Liverpool factory (typically 5-7 days), 4) Professional installation by our team. We handle everything from start to finish.

We prefer you to be present at the start of installation to confirm placement and any last-minute details. After that, you're welcome to go about your day - just ensure we have access to the installation area. We'll call you when we're finished for a final walkthrough.

We pride ourselves on clean, professional installations. Our team uses drop sheets to protect your floors and furniture, and we clean up thoroughly before we leave. Most installations generate minimal dust, and we use dustpans and vacuum cleaners to leave your home spotless.

We use high-quality, moisture-resistant MDF board with premium melamine finishes. Our boards are sourced from Australian suppliers where possible. All hardware, including hinges, drawer runners, and handles, are soft-close as standard and sourced from trusted European and Australian brands.

Yes! All our wardrobes are designed and manufactured right here in our Liverpool factory. We're proud to support Australian manufacturing and provide jobs for local tradespeople. Being local also means faster turnaround times and better quality control.

We offer a wide range of colours and finishes, including popular options like white matt, white gloss, warm wood tones (oak, walnut), and on-trend colours like charcoal and stone. We'll bring samples to your consultation so you can see and feel the finishes in your own home.

Yes! Soft-close hinges on all doors and soft-close runners on all drawers come standard with every wardrobe we build. We believe this should be standard, not an expensive upgrade. It's better for the hardware longevity and prevents that annoying slamming sound.

All our wardrobes come with a comprehensive 10-year structural warranty covering the cabinet construction, shelving, and hardware. This is our commitment to quality - we build wardrobes to last, and we stand behind them.

Our 10-year warranty covers any defects in materials or workmanship, including the cabinet structure, shelving, doors, hinges, and drawer runners. It does not cover normal wear and tear, misuse, or damage caused by modifications not performed by us.

Simply call us on (02) 9188 4800 or email [email protected]. For warranty issues, we'll arrange a time to inspect and repair. For non-warranty adjustments (like adding extra shelves later), we're happy to help at reasonable rates. We value long-term relationships with our customers.

We service all of Sydney and surrounding areas, including Liverpool, Bankstown, Parramatta, Blacktown, Penrith, Campbelltown, Sutherland, and the Inner West. If you're unsure whether we service your area, check our full list of service areas or give us a call.

Being based in Liverpool, we can often offer same-day or next-day consultations for suburbs nearby. For areas further out, we typically book within 2-3 days. We'll work around your schedule to find a time that suits you.

No! All our consultations and quotes are completely free with no obligation. We'll come to your home, measure your space, discuss your needs, and provide a detailed quote - all at no cost. There's no pressure to proceed if the quote doesn't suit your budget.